State of Vermont
Division of Vocational Rehabilitation

 

 

Mission Statement

Highlights

Message from Co-Chairs

VR Director's Message

SRC Partnership

Initiatives 2000-2001

Goals & Objectives

VR Office Directory

 

Annual Report 2001

 Description of Committees

Steering Committee Transition Committee
Membership & Education  Committee Policy & Procedures Committee
Employment Trends Committee Council Members
 

Mission Statement

The Vermont State Rehabilitation Council works to promote customer­ directed and effective vocational services; better job opportunities for Vermonters with disabilities; and increased public and private sector employment of people with disabilities. As part of this effort, the Council works to eliminate attitudinal barriers to acceptance and success for people with disabilities and advocates for the job accommodations and community services that make it possible for people with disabilities to find and maintain job security and success.

 2001 Highlights of Council Activity

·        Added a sixth School to Career counselor to cover up to three more high schools  

·        Establishment of a database which links people who want to work at home to employers who have work they would like done at home. Twenty-three people have posted their resumes on this site.

·        Recruited six new members to serve on the Council

·        Collaboration with the Vermont Center for Independent Living (VCIL), the Governor’s Committee on Employment of People With Disabilities, the Department of Employment and Training, and the Statewide Independent Living Council (SILC) to establish a Governor’s Summit  

·        Successfully advocated for a VR Counselor upgrade commensurate with new educational requirements  

·        Partnered with VR to develop the Consumer Satisfaction Survey and select a contractor to conduct the Survey  

·        Worked with VR to establish and disseminate ten Fact Sheets designed to improve customer knowledge of services so they can make informed choices  

·        Successfully worked to increase the General Fund allocation by $116,000 to draw down $312,669 in Medicaid match to expand the JOBS program in two regions of the state and expand to two new regions.  These programs are designed to increase the employability of youth between the ages of 16 – 22 who are labeled emotionally behaviorally disordered by establishing collaborative relationships between the Departments of Developmental and Mental Health Services, Social and Rehabilitation Services, Corrections, and the Division of Vocational Rehabilitation.  This has led to 133 youth being served.  

·        Monitored all VR programs and worked with VR to continue to be customer  

 Message from Co-Chairs

Dear Friends and Colleagues:  

We want to thank our fellow members of the Vermont State Rehabilitation Council (SRC) for electing us to serve as Council Co-Chairs. Together we have embraced aggressive and exciting plans for the coming year.  

We believe the key to our success in the coming year is our commitment to build upon the vision this Council has worked so hard to maintain: customer choice, satisfaction, and involvement in every level of the rehabilitation process. We believe these goals will be maintained and strengthened by our partnerships with Vocational Rehabilitation, the citizens of Vermont who are customers of their services, and many other organizations which promote high quality employment opportunities for people with disabilities.  

We look forward to working with each of you, the Governor's Office, the Vermont Division of Vocational Rehabilitation, and the Vermont business community to achieve our shared mission of “providing leadership that promotes meaningful employment opportunities for individuals with disabilities” within the State of Vermont.  

This year we accomplished our goal of strengthening the partnership between the SRC and VR.  The growth of this partnership will continue to be a goal for which we hold ourselves accountable.  

We remain committed to work with other councils, Vocational Rehabilitation, and Vermont’s public and private employers to remove existing barriers to meaningful employment of individuals with disabilities.  All Vermonters need the opportunity to live independently, enjoy self ­determination, make choices, contribute to society, pursue meaningful careers, and enjoy full inclusion and integration in the economic, political, social, cultural, and educational mainstream of our society.  

To that end, the Council has identified the goals listed under “Goals and Objectives” in this report.  

If we accomplish these goals, we believe Vermont will be a better place to live for all of us, and especially for people with significant disabilities.  

Sincerely,  

Peter Grassadonia, Co-Chair                                         Hugh Bradshaw, Co-Chair

  Director’s Message


Dear Colleague,  

The Vermont Division of Vocational Rehabilitation enjoys a positive, productive partnership with the Vermont State Rehabilitation Council.  Over the years, we have worked together to improve vocational services for Vermonters with significant disabilities.  The Council has been a strong voice with public policy makers about the needs of job seekers with disabilities.  In the past year, Council members have increased telecommuting opportunities for VR customers.  They have been strong supporters of the JOBS Program to serve high-risk youth with emotional behavioral disabilities.  Thanks to the hard work of the Policy and Procedures subcommittee, fact sheets on many VR services are available to customers that describe in simple terms the service and the policy guidelines.  The slowing economy will present many challenges to VR and the Council in maintaining equal access to employment for people with disabilities.  I am confident that the Council will seize the opportunity to educate employers and the general public on the value of hiring people with disabilities.  I look forward to another successful year of working together with the State Rehabilitation Council.

Diane Dalmasse, Director
Vermont Division of Vocational Rehabilitation

State Rehabilitation Council Partnerships

This year the SRC has worked to expand our partnerships with the Vermont Coalition for Disability Rights, the Vermont Independent Living Council, the Governor’s Committee on Employment of People with Disabilities, and the Vermont Center for Independent Living.

The Vermont Coalition for Disability Rights (VCDR) and the SRC have worked together on legislative issues such as increasing funding to expand transition programs.  We also worked to maintain the current level of funding for both Vocational Rehabilitation and other programs which affect people with disabilities such as Attendant Care, Developmental Services, and Mental Health Services. We have maintained a presence on the Education and Legislative committees of VCDR.  

The Governor’s Committee on Employment of People with Disabilities (GCEPD) and the SRC have collaborated on the Governor’s Employment Summit.  We were an active participant and organizer for last year’s Summit and we reviewed the recommendations from that Summit. The SRC also lent its support to the first Youth Leadership Forum and was very excited about its outcomes.

The Vermont Center for Independent Living (VCIL) has many programs with which the SRC has collaborated. For example, we participate in the Transportation Task Force which was instrumental in putting a focus on transportation as the theme for this Governor’s Summit held in December.  Lack of appropriate transportation is a huge barrier to employment for many people with disabilities. The SRC has also become an active participant in the ADA Coalition and took part in a meeting to discuss the state of the ADA in Vermont.  

The strongest, and our most valuable, partnership is with the Division of Vocational Rehabilitation. This partnership has lead to more customer choice and a better service delivery system for people with disabilities. This collaboration has lead to better networking with other SRC’s on both regional and national levels.  

2000 – 2001 Initiatives

The year 2001 was a very exciting year for the development and or expansion of new programs within Vocational Rehabilitation and the State Rehabilitation Council is proud to have been a part of these initiatives.  

·        Welfare to Work / Reach-Up – The Division has worked with PATH (the state welfare agency) and the Department of Employment and Training to put together a program which will serve welfare recipients who have disabilities. Vocational Rehabilitation now has Reach-Up counselors in each office to serve this population.  

·        School to Work – Vocational Rehabilitation has expanded its services to transition age students.

·        JOBS – This is a program to assist young people with emotional / behavioral disabilities to find work and adjust to adult life. We were able to expand this program to two more areas of the state. This has led to collaborations with the Departments of Corrections, Mental Health, and Social and Rehabilitation Services.  

·        Social Security / Robert Wood Johnson Grants – These grants have allowed VR to hire benefits counselors who work in the local VR offices, the Vermont Center for Independent Living, and local mental health agencies. These counselors work to explain how the different benefits will be affected when a person goes to work.  These Grants also allow VR to put on trainings for people receiving benefits and for agencies explaining incentives now in place for a person to go to work.

·        Ticket to Work – Vermont Vocational Rehabilitation was chosen as one of the pilot sites for the Ticket to Work program.  This program will help SSI/SSDI recipients who want to work get the support services they need.

2002   Goals and Objectives

1.     The Council will in partnership with VR:

     ·        Monitor and advise VR on its services

·        Review and recommend changes based on the Consumer Satisfaction Survey

·        Identify unmet needs through the Needs Assessment Survey

·        Encourage other agencies to work on identified needs by sharing the information with them

·        Monitor the Client Assistant Program to look at strengths and weaknesses of the VR program

2.     The Council will support educational issues that:

·        Foster consistent and effective statewide transition services for all students with disabilities.

·        Promote integrated job training opportunities.  

3.     The Council will support health care issues that:  

·        Encourage federal/state parity of health care coverage for all disability groups.

·        Allow entry or return to work, without loss of healthcare benefits for individuals with all disabilities.  

4.     The Council will support aging and disability issues that:  

·        Encourage identification of individuals who are not currently receiving services, but are interested in obtaining employment.

·        Promote employer awareness of the value of hiring older persons with disabilities.  

5.     The Council will support employment issues that:  

·        Eliminate barriers for transportation.

·        Promote customer informed decision-making in accessible housing options.

·        Increase access to technology/assistive technology.

·        Encourage diversity and integration in employment, education, and job training programs.

·        Encourage options for self-employment and Telecommuting.  

Description of Committees

Steering Committee: The Steering Committee oversees the day-to-day function of the SRC and acts on behalf of the Council when time doesn’t allow for full Council input.

Policy & Procedures: This committee reviews VR policies and spending guidelines and gives input to the development of the Consumer Satisfaction and the Needs Assessment surveys.  

Membership & Education: This committee recruits new SRC members to meet regulatory mandates and educates all SRC members on Council expectations and the VR process.  

Transition: This committee oversees the collaboration of all the stake- holders in the school-to-work process and assists VR to make changes in service delivery, when necessary.

Employment Trends: This committee assists VR in maximizing employment opportunities for people with disabilities.  

Steering Committee

This year the Steering Committee met eight times to transact business for the Council.  We held the Vocational Rehabilitation public hearing for their state plan at one of the meetings.  

This Committee worked on the structure of the quarterly meetings to encourage greater participation of the SRC membership and to make sure all SRC members were represented on the committees. The emphasis on involvement has lead to a more active Council.

The duties of the Steering Committee are to oversee the work of the committees, to develop the agendas for the quarterly SRC meetings, and to supervise and direct the SRC Coordinator.  The Steering Committee also takes action on any item that needs a decision in between quarterly Council meetings.

Work Plan 2002  

1)     To ensure the efficient and effective functioning of the Council.

2)     To assess and propose changes to the By-Laws as needed.

3)  To support and assist all other committees in meeting the 2002  work plan goals

4)  To direct, supervise, and evaluate the SRC Coordinator

Membership & Education Committee

The Membership and Education Committee has been busy this year bringing the SRC membership into compliance with Federal Regulations. The recruitment program developed last year was put into place, from that effort three new SRC members have joined the Council and three more are awaiting the Governor’s appointment before joining the SRC.

This Committee has found it difficult to recruit from the ranks of employers, the State Human Resource Investment Board, or the Workforce Investment Boards. This year we have made progress in recruiting two business people who are willing to serve on both the SRC and the Employment Trends Committee.  

The Committee conducted one training for members which was attended by its three newest members. A Training Notebook was put together and distributed to the members who were involved in the training.

Work Plan 2002

1)     Continue working with the recruitment plan and meet business membership and Work Force Investment Act requirements

2)     Improve the training new Council members receive  

3) Develop a plan to expand the leadership potential of the members of the Council  

Policy and Procedures Committee  

Over the past year, the Committee was able to complete several tasks.  We wrote ten (10) Fact Sheets, revised the Consumer Satisfaction and Needs Assessment surveys in preparation for new surveys to be conducted in 2002, revised the entire Vocational Rehabilitation Policy and Procedures Manual (which included a new mediation policy), and revised the State Rehabilitation Council's By-Laws. 

The Fact Sheets were developed to help VR customers better understand the process of rehabilitation and the services available.  Fact Sheets were printed and distributed to all VR local offices where they will be available to all service applicants/recipients.  

The Consumer Satisfaction Survey was updated and a Request for Proposal has been published.  Competitive bids will be reviewed and a firm will be selected to conduct a telephone survey through the random selection of VR customers. The satisfaction of deaf and hard-of-hearing customers will be assessed using alternative methods sensitive to communication issues.  A sub-committee comprised of SRC members, VR staff, and VR customers has been working on these communication issues and will report to the SRC on possible solutions.  

The Needs Assessment Survey is modeled on the 1998 National Organization on Disabilities (N.O.D.)/Harris Survey of Americans with Disabilities.  A similar survey was completed in Vermont in 1999 and the Council will replicate that survey next year.  The Request for Proposal will be published this winter with the expectation that the survey results will be available next Spring, in time for the development of the VR State Plan.  

The mediation policy was added to Chapter 105 of the VR Policy and Procedures Manual.  Mediation gives VR customers one more appeal option when they have a disagreement with the type or amount of services they receive. Mediators received specialized training on vocational rehabilitation from VR staff and SRC members.  The list of approved mediators was distributed to all VR local offices in January 2001, but no requests for mediation have been received yet.  

The Committee also reviewed the SRC's By-Laws and drafted language approved by the full Council to change the Council leadership from a Chair and Vice-Chair to having Co-Chairs.  This change better reflects the Council's practice of having two people equally share the duties and responsibilities of the two officer positions.

Work Plan for 2002

1.       Review the data from the Consumer Satisfaction Survey and recommend changes, as needed.

2.  Review the data from the Needs Assessment and recommend changes, as needed.  

3.  Review the use and usefulness of the ten Fact Sheets already distributed

4.       Review and revise, as necessary, Part II of the Policy and Procedures Manual, which covers process issues.  

5.       Review quarterly reports from the Client Assistance Program and make  commendations, as needed.  

6.       Take appropriate action based on recommendations of the sub-committee working on the issue of including people who are deaf or hard-of-hearing in VR sponsored surveys.

  Transition Committee

The Vermont State Rehabilitation Council’s Transition Committee has among its membership people who have contacts with other statewide organizations that have a common goal of improving transition services for high school students.  This year, the Transition Committee has made a commitment to monitor the progress in transition services for high school youth as a result of the State’s ability to hire Transition VR Counselors.   Transition Counselors have enhanced VR services to students with disabilities and have, ultimately, been able to increase the number of services to students upon graduation.  For students who are in school, the counselors have been able to educate students, teachers, and families about the services available after graduation, assist with curriculum development, and provide consultation so that students are better prepared for employment or post-secondary education.

The Committee has been able to develop linkages and network with various statewide groups and organizations that work to improve transition services.  Through our Committee, we have been able to coordinate our efforts with the Statewide Interdisciplinary Team, State Core Transition Team, and the Green Mountain Self Advocates.

This has been a year in which we have kept our focus on monitoring progress from advocacy efforts of previous years to ensure that we are able to maintain the progress we have made in improving transition services.  Our goals for the upcoming year will be focused on this continued effort.

Work Plan 2002  

1.                 Monitor progress with transition services statewide by creating a presence at the statewide counselor meetings.  

2.                 Respond to requests for advocacy from statewide groups who work with youth and transition issues.  

3.                 Advocate within the State Legislature and Vermont Department of Developmental and Mental Health Services for continued funding for employment services for people with developmental disabilities.  

4.                 Review the results of the VR Satisfaction and Needs Assessment surveys and make recommendations to the Vermont Division of Vocational Rehabilitation and other appropriate organizations.  

Rehabilitations In the Transition Caseloads
1998 - 2001 Ages 16 - 22

 

Served In the Transition Caseloads
1998 - 2001 Ages 16 - 22

Employment Trends

 

OVERVIEW:

The SRC Employment Trends Committee was charged to focus on exploring work-from-home opportunities for VR customers throughout Vermont.  It was determined that many Vermonters with disabilities could benefit from telecommuting options to address barriers of transportation, physical mobility, child care and scheduling flexibility to name a few.  

ACTIVITIES:  

NTCI

Julie Noel has been exploring training and placement opportunities with National Technical Commuting, Inc. (NTCI).  The total cost for equipment, training and placement is approximately $7,000.  There are currently no training slots, but 4 customers (one from each of the regions) have been identified as candidates for this program.  It is hoped that when the next round of trainings is announced, these individuals will have the opportunity to enter the program, thus giving us an idea of the effectiveness and benefits of this telecommuting initiative. Past contracts developed by NTCI have included IBM, Verizon and AT&T.  

IDX TRANSCRIPTION PROGRAM

The Committee has been closely involved with the IDX transcription training program; to date, 10 individuals with disabilities have completed the training and are currently working at home as medical transcriptionists.  These are high wage jobs with benefits.  As this report is written, the most recent training is being held in the Rutland area and five VR customers are enrolled.  A future training in Burlington is scheduled for later this year.  

VERMONT DEPARTMENT OF EMPLOYMENT AND TRAINING DATABASE

Pat Nagy, a DET representative and member of the Employment Trends Committee, has developed and marketed a new section of the DET website that features resumes for persons interested in work-from-home opportunities.  This database can be easily accessed by area businesses, and it is hoped that as the Committee continues efforts to expand telecommuting employment in Vermont, this database will become a critical link between employers and potential candidates.  

BUSINESS SURVEY

Another project initiated by the Employment Trends Committee was a survey mailed to businesses throughout Vermont exploring current telecommuting efforts, attitudes toward telecommuting as an option for both small and large employers, and questions focused on whether or not respondents would be interested in developing telecommuting options for their workforce.  The results of the survey indicated that many employers are wary of telecommuting, and others are somewhat interested, yet do not feel they have the resources to institute change.  

2001/2002 GOALS

The Committee has determined that continuing to nurture telecommuting options is to be the focus of the coming year’s efforts.  This year the focus will be on meeting with those businesses who are already involved in telecommuting programs in an effort to gather the resources necessary to provide interested businesses with options, guidance and technical assistance.  Initially, the Committee will canvass the business communities throughout the state to arrange for face to face meetings with those employers and employees already involved in telecommuting, and to develop a “tool kit” based on the information gleaned from these meetings.  Once the information has been gathered and prepared, an effort to distribute this information to interested parties will proceed. 

It is hoped that by addressing the concerns many businesses have regarding telecommuting, the Committee will be able to nurture new initiatives.

Placement in the Telecommunications Field

 

SRC RECRUITMENT 

Another goal for the Committee for the upcoming year is to recruit more businesses to join the SRC.  It has been clear for some time now that the SRC is lacking business representation, a critical component of an effective SRC.  By bringing more businesses to the table, we hope to develop additional strategies for increasing the employment of people with disabilities here in Vermont.

Vermont State Rehabilitation Council Members

John Alexander  
Committee: Employment Trends

Community Rehabilitation Program Provider 
West Burke, VT
 

Ingrid Anderson
Committee: Steering
Specific Disability Groups Representative
Springfield, VT  

Jim Moulton
Committee:
Business/Labor/Industry Representative
Middlebury, VT  

Dominick Bonura
Committees: Policy & Procedures, Chair; Steering
Specific Disability Groups Representative
North Hero, VT  

Susan Peck
Committee: Transition

Specific Disability Groups Representative
Waterville, VT  

Beth Diedirich
Committee: Employment Trends

Business/Labor/Industry Representative
Williston, VT
 

James Fleshman
Committee: Employment Trends

Specific Disability Group Representative
Rutland, VT  

Ralph Gallo
Specific Disability Groups Representative
White River Junction, VT  

Peter Grassadonia, SRC Co-Chair
Committees: Steering, Chair
Specific Disability Group Representative
Plainfield, VT 

Carol Leech
Committees: Transition, Chair; Steering, Policy & Procedures

VR Counselor Representative
Morrisville, VT
 

Matthew Roland
Committee: Employment Trends
Specific Disability Group RepresentativE
St. Albans, VT  

Karen Colgrove
Committee: Policy & Procedures

Client Assistance Program Representative
Burlington, VT
 

Hugh Bradshaw, SRC Co-Chair
Committees: Employment Trends, Chair; Steering

Business/ Industry/ Labor Representative
Winooski, VT

Lynette Over
Committee: Transition
Parent Training and Information Center Representative
Rutland, VT
 

Susan Powers
Committee: Policy & Procedures, Employment Trends
Rural and Farm Family Rehabilitation Program Representative
St. Albans, VT
 

Michael Ferguson
Committee: Transition
Department of Education
Montpelier, VT

Lisa Smedy
Committee: Transition
Barre, VT

Ex Officio:

Diane Dalmasse
Steering, Membership & Education
Director, State Vocational Rehabilitation
Waterbury, VT  

Thomas A. Pombar
Rehabilitation Services Coordinator, State Vocational Rehabilitation
Waterbury, VT  

Sharon Henault
Executive Coordinator

Island Pond, VT

Division of Vocational Rehabilitation Home Page

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